Our specially trained Service Department is ready to work on your bike! To schedule an appointment please call 360-454-5000.

TJ - Service Manager
Years of Experience - 18
Home Town - White Bear Lake, MN
TJ has been in the Harley industry for many years and is happy to call Sound Harley-Davidson home! "I like the Puget Sound area a lot. It has everything anyone would want in a place to live; ocean, mountains, sunshine and yes rain, but it wouldn't be Washington with out it..right?" In 2001, TJ started drag racing in the AHDRA as crew on a nitro pro dragster, then onto crew chief on the same bike in 2002 & 2003. He purchased a new Buell M2L and transformed it into a nitrous injected, wheelie bared, 10 sec., drag bike- and won the NW Nationals in 2003! He also took runner-up at the season opener at Pacific Drag ways, won the season (finally), and was in the semi finals in 4 other races. TJ also qualified for the Las Vegas Nationals and High Stakes Shootout, where a sliced rear tire "almost" put him into the wall going at a speed of 123 MPH! Not bad for a first season rider! Other hobbies include; scuba diving and boating!

Brandy Stonebraker- Service Writer
Years of Experience - 12 total, 4 Years with Harley Davidson
Home Town - Ogden, UT
A Boeing baby, Brandy was born in Ogden, UT, and rolled into Seattle in 1979. She grew up in South Everett playing sports, camping and hiking with her family and friends. Brandy began working at a RV dealership in 1994, and in 2002 she decided to pursue her passion "Harley" working as a Warranty Administrator. "Finding my new work family here with Sound Harley-Davidson has been the greatest experience, and opportunity in my life"- says Brandy! Other interests; passenger and rider on HD's, spending time with her family riding, her cats (her real kids), and doing Fen Shui home decor!

Chris DeFarges- Service Writer
Home Town - Kenmore, WA
Prior to Chris working in the motorcycle business, he worked in the restaurant industry as a chef in NYC, Denver and Seattle for over 10 years. In 2001 Chris traded olive oil for motor oil and went to the Motorcycle Mechanics Institute in Orlando, FL., to learn about his other passion - motorcycles. Chris has owned import bikes in the past and is working on getting his first Harley-Davidson. He enjoys photography, hiking and studying Japanese in his spare time. We welcome him to the Sound Harley-Team!

Joan Herwick - Master Technician
Years of Experience - 7
Home Town - Lakewood, WA
Joan started her career in Parts & Accessories, and was then offered a job in Service! She's been wrenching ever since at various metric and Harley shops! Joan has been racing for 5 years with the Washington Motorcycle Raod Racing Association (WMRRA) and Oregon Motorcycle Raod Racing Association (OMRRA). She races a Honda RS125 in 125 GP, Open Single, and a Yamaha TZ 250 in 250 GP. Last year Joan won 125 GP Championship and placed 2nd in open single and 250 GP. This year she won the 250 GP Championship! When she's not racing, other interests including riding her GSXR or SV and working on her race bikes!

ChadHendrix – Master Technician
Years of Experience - 7
Chad hails originally from Los Banos Ca. were he spent his informative years dreaming of tattoos, motorcycles, and dismantling the family’s appliances. Today Chad is a welcome member of the Sound Service team, has achieved the rank of Master Chassis Technician, and is currently working on his Master Power train ranking. Chad’s other talents include Fuel injection and Dyno certifications, and has served as Lead Buell Technician in past dealerships. Other interests include tattoos, concerts, reading, heavy metal music, and general mayhem.

Shane Norris- Master Tecnician
Years of Experience - 12
Shane has been in the motorcycle industry for the past twelve years! He loves any form of racing..."if it goes fast, I'm there!" He started becoming interested in bikes when he decided that he'd rather not have anyone work his bike, but himself! Shane worked at after market shop sweeping floors for years before he became the HD Master Technician he is today! He and his wife, and their four dogs currently reside in Everett. We're happy to have him a part of our Sound Service Team!

Brian Rice - Technician
Years of Exeperience - 10
Brian Rice has over ten years of electrical and mechanical experience. He started out working on dirt bikes and four wheelers, from there he moved up to body work and stereo modification in cars. After attending MMI, Brian went straight into the field of Harley-Davidson where he continues to excel in electrical and mechanical diagnosing. Brian enjoys helping customers' customize their bikes, whether it's vintage, or a brand new bike that they want to trick out to fit their needs. He's always willing to help make sure the customer gets exactly what they are looking for. Even in his spare time, (when he's not hanging out with his wife and pets), he's in the garage working on his Ultra Classic!

Josh McComb - Technician
Years of Experience - 3
Home Town - Bainbridge Is., WA
Josh was born and raised on Bainbridge Island, WA. He atttended the American Motorcycle Institute (AMI) in Daytona, FL, in 2001 and graduated in 2002. Josh worked one summer as an engineer on an Alaskan cruise ship and has spent the past few years at another Harley-Davidson dealership! Josh just recently got married in April! Other interests include; wrenching on bikes, shooting pool, playing with his dogs and hanging out with his friends.

Jay Jones - Technician
Jay,( or Double J as he calls himself), grew up in Snohomish WA., and moved to Marysville in 1977. Jay played semi pro football for 2 years but has been into motorcycles for over 40 years. He built and races a vintage MX bike and won the championship in the 2005-2006 season. Jay’s back into the racing program this year on a Suzuki and took first over all in his first race. Not too shabby for an old guy! Jay has been a valued part of the Sound Harley-Davidson Service Team since July of 2007 and has been happy ever since. Here’s Jay crossing the finish line to win his first race of the season!

Rory Howell - Technician
Home Town - Snohomish
Rory graduated MMI in September 06 and is glad to be a part of the Sound HD team. I live in Snohomish WA and am originally from southern CA. I have been riding motorcycles since I was four and have loved them ever since. My grandfather raced Harleys at Lions drag strip in SOCAL so its inn the blood and I love motorcycles.

Lenny - Watchful Eye
Home Town - Florida
The Sound Harley Service Team would like to introduce the newest member of their staff. His name is Lenny and he came to us all the way from Miami, Florida! Lenny’s trip to the Puget Sound area was a rather eventful one. He made it from the back of a cold semi trailer in which he had to create a home out of a cardboard crate to keep warm. Lenny was extremely cold and famished by the time he got our dealership. Since he traveled incredibly far and under such horrific conditions, the Service Team felt obligated to bring him aboard, and be a part of the Sound Harley staff. Although Lenny has no formal training in Motorcycle Mechanics, he's none the less a valued member of our team. Since Lenny is currently homeless, he’s residing in the Service Department office accompanied by a water dish and heating pad until other arrangements can be made. Lenny's spirits are high and he seems to growing and gaining strength each and everyday, despite the loss of appendage upon arrival (thanks to a scuffle he got into with TJ our Service Manager), he's slowing growing it back (his tail that is).