Sound Harley-Davidson is owned by Scott and Marianne Smernis. Both owners are passionate about Harley-Davidson® and all that the brand stands for. Their dealership in Marysville emulates the theme of the Milwaukee factory including their very own water tower, and embraces customers in a warm welcome, plenty of outstanding amenities and the best customer service this side of the Sound.
Since the time we opened our doors back in September 2006, we've received many prestigious awards. We're incredibly thankful to all our customers for making us who we are today and will continue to work hard to exceed expectations as we forge ahead in the years to come...afterall, we built this dealership for "YOU!"
Sound Harley-Davidson has just been awarded & recognized by the Harley-Davidson Motor Company for a 2008 Model Year Gold Bar & Shield Circle of Achievement Award. This prestigious award is based on our exceptional quality levels in motorcycles and related sales, an evaluation of customer service and satisfaction, our facility, skilled and well trained staff and various operational measures! There are over 680 plus dealers in the nation all trying to achieve the excellence that surrounds this award, but only 25 are given the GOLD! We would like to thank all of our customers in helping us achieve this award and recognition from the Motor Company, and we look forward to continuing to work hard to exceed your expectations!
Dealernews magazine, the premier business-to-business publication for motorcycle, ATV and other powersports dealerships, has named the winners of the 18th Annual Top 100 Dealer Awards. The Top 100 Awards is the powersports industry’s largest, longest running and most prestigious retail competition, recognizing dealerships for their efforts in retail design and merchandising, marketing and promotion, dedication to customer service, community involvement, and even their internal work environment.
“The winners of this year’s Top 100 Competition demonstrate the commitment of Powersports dealerships to their customer base,” says Mary Slepicka, editorial director of Dealernews and director of the competition. “Judges awarded high marks not so much for what a store has, but what a store is doing with it, and how well it understands its customer base and community.”
The Harley-Davidson Motor Company recognized Sound Harley-Davidson for the 2007 Model Year Bronze Bar & Shield Circle of Achievement Award. This award is highly unusual for a business in their first year of operation. "One of the primary reasons the Harley-Davidson brand has such a tremendous customer loyalty is because of the efforts of dealers such as Sound Harley-Davidson," said Bill Dannehl, Harley-Davidson's Vice President of North American Sales & Dealer Services. This award is given out for many operational measures with the highest quality of excellence. "We are excited and proud to have earned a Bar & Shield Award from the Motor Company for excellence. We have worked hard to exceed our customer expectations wherever possible and to earn their trust and friendship. We will continue to pursue this goal with a passion, to ensure we earn our customer's business everyday of the year," said Scott Smernis, Sound Harley-Davidson Owner.